Shipping & Returns

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Shipping & Returns

Production. Shipping, and Returns

All prints are made to order through my professional print partner.
Each piece is produced individually to ensure consistent, gallery-level quality.

Production Time:

  • 2–5 business days for most print sizes
  • Larger formats may need a little extra time

Shipping Time:

  • 3–7 business days within the U.S. International orders will take longer.
  • Framed prints may require additional transit time due to packaging and carrier handling

You will receive tracking information as soon as your order ships.

Costs:

  • Standard shipping is FREE for all orders in the US.
  • International shipping cost is determined by product weight and destination country.

Packaging

  • Prints sized 11″ × 14″ and smaller are shipped flat in protective sleeves/mailers.
  • Prints sized 11″ × 17″ and larger are shipped rolled in tubes to prevent creasing.
  • Framed prints are packed in corrugated boxes with corner protectors and face padding.

Returns & Replacements

Because each print is custom made to order, all sales are final.

I gladly replace items that:

  • Arrive damaged
  • Arrive defective
  • Were sent in error

If your order arrives with an issue, please email: contact@nlsdesignllc.com

Include:

  • Your order number
  • Photos of the damage or incorrect item
  • Photos of the packaging (if applicable)

Replacements are issued at no cost once the issue is confirmed.

Color & Material Variations

Please note that small color variations can occur between screens and printed artwork.

This is normal for fine-art printing and not considered a defect.

Changes or Cancellations

Because production begins quickly, orders cannot be changed or canceled once they are submitted.