Shipping & Returns
Shipping & Returns
Production. Shipping, and Returns
All prints are made to order through my professional print partner.
Each piece is produced individually to ensure consistent, gallery-level quality.
Production Time:
- 2–5 business days for most print sizes
- Larger formats may need a little extra time
Shipping Time:
- 3–7 business days within the U.S. International orders will take longer.
- Framed prints may require additional transit time due to packaging and carrier handling
You will receive tracking information as soon as your order ships.
Costs:
- Standard shipping is FREE for all orders in the US.
- International shipping cost is determined by product weight and destination country.
Packaging
- Prints sized 11″ × 14″ and smaller are shipped flat in protective sleeves/mailers.
- Prints sized 11″ × 17″ and larger are shipped rolled in tubes to prevent creasing.
- Framed prints are packed in corrugated boxes with corner protectors and face padding.
Returns & Replacements
Because each print is custom made to order, all sales are final.
I gladly replace items that:
- Arrive damaged
- Arrive defective
- Were sent in error
If your order arrives with an issue, please email: contact@nlsdesignllc.com
Include:
- Your order number
- Photos of the damage or incorrect item
- Photos of the packaging (if applicable)
Replacements are issued at no cost once the issue is confirmed.
Color & Material Variations
Please note that small color variations can occur between screens and printed artwork.
This is normal for fine-art printing and not considered a defect.
Changes or Cancellations
Because production begins quickly, orders cannot be changed or canceled once they are submitted.